Returns & Exchanges

Due to the perishable nature of our pasture-raised pork, we cannot accept physical returns once the product has left our cold chain; however, your satisfaction is our priority and we offer full replacements or refunds for any quality issues.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check that your pork is still frozen or refrigerator-cold and that all vacuum seals are intact.

• 2.
  Contact Support

  If you notice any damage or quality concerns, email our team within 24 hours of delivery with your order number and clear photos of the issue.

• 3.
  Claim Review

  Our regenerative farming team will review your photos and information to ensure our high standards for pasture-raised quality were met.

• 4.
  Resolution

  Once approved, we will immediately process a refund to your original payment method or ship a replacement order at no additional cost to you.